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Responsibilities

  • Welcoming patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications

  • Multi-tasking, Flexibility
  • Telephone Skills
  • Customer Service
  • Time Management
  • Organization, Attention to Detail
  • Scheduling
  • Professionalism
  • Quality Focus

Requirements

  • Healthcare experience preferred
  • Experience in sales, marketing, or hospitality field preferred
  • Proficiency in English; multilingual is strongly preferred
  • Strong organizational, prioritizing and analytical skills

Unleash Your Natural Beauty

Request a virtual or in-person consultation and let’s explore the many treatment options available to bring your vision of beauty to life.

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