My hair loss had become more noticeable after having 2 life altering surgeries. I always had wavy full hair and more of a feminine hairline, so I decided to have Neograft surgery on July 27th at The Look Natural Hair Transplants at The Plastic Surgery Center in south New Jersey. The team that did my surgery, as well as the nursing staff and the finance office, were all caring, exceptionally kind, and dotted every ‘i’ in terms of making sure I was prepared, making sure my health was well enough for the minimally invasive procedure, and providing me with excellent post-op care regarding medications as well as answering all my questions.
The team was very supportive of me and treated me with dignity and respect. As a transgender woman, that can be hard to find today or you can experience some discrimination. That was not the case here! John was the kindest person and recreated my feminine hairline as it would have looked at my age today. Laura who assisted John was excellent and made sure I was okay every step of the way. Nurse Barbara and Maggie answered any question I had and made sure all my medication was called in. Dr. Kaufman and Dr. Abdollahi made sure I was numb for the procedure and were very delicate, precise and caring to my comfort needs.
The post-op care by John was pure excellence. He returned every call very quickly and was tremendously patient and caring. I’d also like to mention Dr. Saad who does my laser hair removal—he always makes sure I’m comfortable and cares that I’m happy with the ongoing results. All the receptionists including Jennifer and other staff members such as Kerri and Alex… basically everyone always greeted me with a smile. This great team was put together and brought to south Jersey by Heather who I can’t thank enough. She made it happen for me.
Thank you all for being part of my transformation.
Patient of Matthew Kaufman, MD